Samal Resort & Spa - Almaty

This place provided us with a peaceful and convenient location right in front of a bus stop, offering a brilliant base to enjoy a nice quiet area and we even had a room with a bidet.

Polite and kind staff, it was fairly nice stay.

Overall I greatly enjoyed that convenient and excellent hotel. I was pleased with reasonably spacious and huge room, which was complete with a balcony, an extra bed and a great view. The location was marvellous, 16 miles to Almaty International airport, perfectly reachable.

Location: the hotel was short walk to the cable car station. Greatly enjoyed a flat-screen TV with cable channels, central heating, and a personal safe in the room.

I was actually surprised by my recent stay at Samal Resort & Spa. The location was perfect for me, nestled in the beautiful mountains and close to the famous Medeo ice skating rink. The view of the mountains from the hotel was amazing. The indoor pool with jacuzzi, sauna, and steam room was a highlight of my stay, and I loved having it mostly to myself. The beautiful room was spacious and the queen bed was comfortable. And let's not forget the delicious breakfast and the rooftop restaurant with its amazing views. I had a fantastic experience and would definitely recommend this hotel.

Located very near the ski slope, this hotel is the perfect base for a skiing holiday. The rooms are comfortable and the breakfast offers a wide variety of tasty options. The spa and pool facilities are excellent, with warm water and a relaxed atmosphere. Guests can enjoy stunning views of the mountains from the restaurant, making every meal memorable. The staff is friendly and helpful, ensuring a pleasant stay for families with children.

The restaurant prices are a bit high compared to other places in the area.

Beautiful mountains, clean air, hardwood furniture, great spa, delicious meals.

Nothing, all excellent.

I recently stayed at a lovely 4-star hotel in a picturesque location among mountains. The hotel had a great spa center and it was delightfully quiet. There was a fantastic restaurant right next door that served delicious national and Central Asian cuisine. The hotel's decoration was excellent, showing a good sense of taste. Additionally, I want to give a special shout-out to Kamran, the professional and polite worker at the reception desk.

Strongly recommend this hotel.

I had a fantastic stay at Samal Resort & Spa. The location was perfect, nestled in the freshness of the mountain air and offering amazing views of the surrounding landscape. The hotel's decor was rich with Central Asian history, creating a immersive experience. The indoor pool and spa were good, and the hours allowed me to relax and enjoy them after a day of exploring. The restaurant on the fifth floor was elegant yet friendly, and the meals offered a great range of options. The staff were helpful and accommodating, making me feel welcome throughout my stay. I highly recommend this hotel as an ideal mountain retreat for a relaxing and lovely getaway.

This hotel is located in a beautiful setting, surrounded by majestic mountains. The view from my room was absolutely breathtaking. The location is somewhat isolated, offering a sense of tranquility and a break from the city's hustle and bustle. The service was top-notch, with the staff being friendly and helpful. They were always ready to assist me with any requests I had. The room amenities were excellent, including a minibar and a terrace to enjoy the fresh air. The on-site restaurant provided a wide range of delicious meals, and the breakfast options were fantastic.

I highly recommend this hotel to everyone.

During my Christmas vacation, I had a great time at a hotel in Almaty. The hotel offered complementary spa services and breakfast which I enjoyed. The hotel was located near the Medeo and had a great view of the mountains. The hotel personnel was helpful and accommodating, making our stay very pleasant.

One downside of the hotel was the presence of a bad odor in some of the bathrooms. Another issue was the amount of children in the pool and sauna area, with kids running around and leaving the door open.

This hotel is located in a beautiful spot, surrounded by majestic mountains that offer a breathtaking view. It's perfect for those who love being close to nature and enjoy outdoor activities like skiing in the nearby Shymbulak mountains. The rooms are well-equipped and some even offer a nice view to a mountain. The staff is attentive and provided basic amenities you would expect from a good hotel. Additionally, the breakfast is delicious, with a wide assortment of food to choose from.

All aspects of our stay at this hotel were satisfactory.

We had a fantastic time at this luxurious hotel. The location is simply the best, nestled between two mountain ranges and close to the winter sport facilities of Medeu and Shymbulak. The stunning views of the mountains from our room were breathtaking. The hotel is truly beautiful, with its elegant decor and comfortable amenities. We especially enjoyed the fresh mountain air that made our stay even more refreshing. The service provided by the staff was top-notch, particularly the friendly cleaners who made sure our room was immaculate. The spa center was a haven of relaxation, with its indoor swimming pool, sauna, and jacuzzi. The massage we booked was also excellent, leaving us feeling rejuvenated.

The only downside we experienced was that the staff at the restaurant and the front desk were not very informative or attentive. However, this did not overshadow the overall wonderful experience we had at this hotel.

I had a fantastic stay at this hotel in Almaty. The check-in process was quick, even though I arrived at 3:00 am. The rooms were decent and the breakfast had something for everyone. The location was convenient for skiing and close to the winter sport facilities of Medeu and Shymbulak. I particularly enjoyed the fine view from the restaurant with a lovely backdrop for breakfast. The staff were awesome and very helpful. The hotel had a pool and spa, and the massages were really good.

Nothing that I didn't like.

We loved this place! The location was perfect, nestled among the majestic mountains. It was so close to the ski slopes, making it convenient for us to enjoy our winter adventures. The staff were friendly and helpful, always ready to assist with any queries or requests. The hotel offered a range of amenities, including a spa, indoor swimming pool, sauna, and jacuzzi, which provided the ultimate relaxation experience. The room was spacious and well-designed, providing us with a comfortable and luxurious stay. We also appreciated the delicious breakfast, especially the mouthwatering brownies. this venue exceeded our expectations and we highly recommend it, especially for families looking to have a wonderful and memorable vacation.

Great place to stay with friendly and helpful personnel. Spa is awesome. Very quiet and peaceful. Rooms have soundproofing. Good breakfast options.